Returns and Cancellations Policy
For purchases made through Shopist, return and cancellation processes are carried out within the framework of the applicable consumer legislation and the relevant seller's terms.
Order Cancellation
An order may be cancelled before it is handed over to the courier. For orders that have already been dispatched, a return process may be applied instead of a cancellation.
Right of Return
Within the scope of the applicable legislation, the buyer may submit a return request within 14 days from the delivery of the product.
Return Conditions
For a return request to be accepted:
The product must be unused,
It must be in a resalable condition,
It must be sent together with its original packaging, if any, and all its accessories
are required.
Return Process
Once a return request has been created, the product is directed to the relevant seller. After the product reaches the seller and the necessary inspection is completed, for returns deemed appropriate, the payment is refunded according to the payment method used.
Situations Outside the Scope of Returns
The following situations may not be considered within the scope of returns, depending on the applicable legislation and the nature of the product:
Custom-made products
Products that are not suitable for return for hygiene reasons
Products that are used, damaged, or not suitable for resale
Liability
Shopist may provide technical and operational intermediation in the return processes. However, the nature and suitability of the product and the final assessment are the responsibility of the relevant seller.